Celent Model Insurer 2012: Self-Nomination Form
Deadline for Nominations: November 30, 2011
Celent's Model Insurer research is designed to try to answer an apparently simple question: "What would it look like for an insurer to do everything right with today's technology?"
Of course, the question is not nearly as simple as it appears. The terms “everything” and “right” will mean very different things to different insurance companies depending on their size, the complexity of their operations and product sets, and their technological starting points. The approach that Celent has taken therefore is to offer, at a high level, some key best practices in the use of technology across the product and policyholder life cycle and in IT infrastructure and management that a “model insurer” would use.
Of course, there is no such thing as a “model insurer” — every insurer does some things well, and others not as well when it comes to technology. Therefore, Celent is gathering leading real world examples of the effective usage of technology. These case studies are presented annually as “Model Insurer Components” — components of a theoretical model insurer’s IT systems and practices.
An important note is that a model insurer component is recognition of an insurer’s effective use of technology in a certain area, not necessarily a statement that the insurer is absolutely best in class (although some may be). Model insurer components are those that help insurers improve performance and meet market demands. In general, they represent the way things should be done.
To nominate an initiative at your company as a model insurer component, please use the following brief form below. Please note that vendors are welcome to assist their client insurers with their nominations. However, all nominations must include insurer contact information, and all follow-up will be done primarily with the insurer, not the vendor.
Insurer Company Name
Area of Technology Initiative
Business Rules/Business Process Management
Infrastructure and Architecture
Insurance Products / Lines of Business Involved
Year that Initiative went live
Brief description of initiative (what is it, who are key users, what are key functions)
Brief description of technology used (code, database, platform, integration, vendor products if any)
Quantitative success metrics (productivity enhancements, cost reductions, etc)
Other non-quantified results
Provide at least one example (no more than three) of customer, product, service (internal or external), or business model change that resulted from this project. Please explain the change and provide outcomes.
Vendor Contact Name
Vendor Contact Position
Vendor Contact Email
Do Not Fill This Out