Celent Model Insurer Asia 2012: Self-Nomination
Deadline for Nominations: September 30, 2011
research, is designed to try to answer an apparently simple question: "What would it look like for an insurance carrier to do everything right with today's technology?"
Increasing consumerism, stakeholder demands to perform, ongoing regulatory rulings, and regional expansion drive insurers to implementation of new systems and processes to meet these complex challenges. In many cases these challenges are applicable globally, in others they have a distinct regional flavor.
On the back of the global Model Insurer research by our colleagues in North America and Europe, we at Celent Asia are conducting an Asia Pacific specific program to identify the potentially unique "model insurer" solutions that have recently been deployed in our region.
A "model solution" will mean very different things to different insurance carriers depending on the company size, the complexity of the operation and product sets, and the technological starting points. The approach that Celent has taken therefore is to research, at a high level, some key best practices in the use of technology across the product and policyholder life cycle and in IT infrastructure and management that a “Model Insurer Asia” would use.
Of course, there is no such thing as a complete “Model Insurer;” every insurer does some things well, and others not as well when it comes to technology. Therefore, Celent is gathering as many real world examples of effective usage of technology as possible. These case studies are presented as “Model Insurer Asia Components”, components of a theoretical model insurer’s insurance IT systems and practices.
An important note is that a model insurer component is a recognition of an insurer’s effective use of technology in a certain area, not necessarily a statement that the insurer is absolutely best in class (although some may be). Model insurer components are those that help insurers improve performance and meet market demands. In general, they represent the way things ideally should be done.
We would like to invite you to nominate an initiative at your company as a model insurer component. Please use the following brief form below.
Please note that Vendors are welcome to assist you with your nomination. However, we request that all nominations must include insurer contact information. Follow-up will be done primarily with the insurer's contact person, not the vendor.
Insurer Company Name
Area of Technology Initiative
Business Rules/Business Process Management
Infrastructure and Architecture
Service Policy Administration
Insurance Products / Lines of Business Involved
Year that Initiative went live
Brief description of initiative (what is it, who are key users, what are key functions)
Brief description of technology used (code, database, platform, integration, vendor products if any)
Quantitative success metrics (productivity enhancements, cost reductions, etc)
Other non-quantified results
Vendor Contact Name
Vendor Contact Position
Vendor Contact Email
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